Terms and Conditions

Eternal Memories Terms of Service

By using Eternal Memories, you agree to the following terms and conditions:

1. Services Overview

  • Eternal Memories offers online memorial profiles, QR code plates, physical photo books, custom video tributes, and memorial websites with custom domains.
  • Users must create an account to access certain features of our platform.

2. Payment and Refund Policy

  • Payments must be made in full before services are rendered.
  • Refunds are available only for unused services and must be requested within 14 days of purchase.
  • Eternal Memories reserves the right to refuse refunds for completed or customized services.

3. User Responsibilities

  • Users are responsible for the accuracy and appropriateness of all content uploaded to their memorial profiles.
  • Users must not upload offensive, inappropriate, or illegal content. Eternal Memories reserves the right to remove such content at its discretion.

4. Intellectual Property

  • Users retain ownership of their uploaded content but grant Eternal Memories a non-exclusive license to display and share the content as part of the services.
  • All website content, design, and code are the property of Eternal Memories and may not be reproduced or redistributed without permission.

5. Changes to Terms

  • Eternal Memories may update these terms from time to time. Users will be notified of any significant changes via email or website notifications.

6. Governing Law

  • These terms are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these terms must be resolved in [Insert Jurisdiction].

7. Contact Us

  • For questions about these terms, contact us at [Insert Email Address].